Frequently asked

Every answer, ready.

Everything you need to know about ordering, artwork, delivery and support for your Cherishables gift.

General

Ordering

Artwork & Approval

Production & Delivery

Payments

Changes & Cancellation

Returns, Refunds & Replacements

Miniatures & Bobbleheads

Corporate & Bulk Orders

Support

Why choose Cherishables?

100% Personalized Gifts

Handcrafted with Attention to Detail

Premium Quality Materials

Pan-India Delivery

Secure Payments

Professional Artists

Perfect for Every Occasion

Dedicated Customer Support

Every answer, ready.

General

What is Cherishables?

What occasions are your products suitable for?

Ordering

How do I place an order?

Can I customize every product?

How many photos should I upload?

Can I upload photos after placing my order?

Artwork & Approval

Will I receive a preview before production?

Can I request changes to the preview?

What if I don't approve the preview?

Production & Delivery

How long does production take?

How long does shipping take?

Do you offer express delivery?

Do you ship across India?

Do you ship internationally?

Payments

Which payment methods do you accept?

Is Cash on Delivery (COD) available?

Changes & Cancellation

Can I change my order after placing it?

Can I cancel my order?

Returns, Refunds & Replacements

Can I return my personalized product?

Do you offer refunds?

What if my product arrives damaged or has a manufacturing defect?

Will I receive a replacement?

Miniatures & Bobbleheads

What material are the miniatures made from?

Can you create miniatures from old photos?

Can you include pets?

Can you make family miniatures?

Corporate & Bulk Orders

Do you offer bulk discounts?

Support

How can I track my order?

How can I contact Cherishables?

Why choose Cherishables?